SMS Terms and Conditions

Introduction

By joining our SMS program provided by Danforth Family Health Centre you agree to receive recurring text messages (notifications, updates, and reminders) on the number you provide, under these Terms that adhere to TCPA (2026) and CTIA Best Practices.

1. Opt-In Consent

In accordance with the 2026 TCPA guidelines, your participation in our SMS service requires explicit one-to-one consent. This means that by opting in, you consent to receive messages from Danforth Family Health Centre only. Consent cannot be shared with other companies or third-party entities without your direct approval.

To join our SMS program, you may opt in through the following methods, in compliance with the 2026 CTIA Guidelines:

• Web Form: Provide consent by checking a clearly labeled checkbox explicitly stating SMS program enrollment during the opt-in process.
• Electronic (Email): Sign or complete an intake form that includes a dedicated section with clear language outlining SMS consent.
• Keyword: Reply keyword "Join" to subscribe Danforth Family Health Centre reminder notifications.

2. Message Frequency

You will receive no more than 3-5 messages, unless for urgent notifications. Standard carrier rates apply.

3. Opt-Out Process

Reply "STOP" any time to end messages; "HELP" to receive support instructions; or contact us at info@danforthfamilyhealthcentre.ca / 437-567-3880.

4. Terms of Consent

Your consent is voluntary and not a condition of purchase. You may receive informational messages as described at opt-in.

5. Privacy Policy

Your mobile number and interaction data are governed by our Privacy Policy: www.danforthfamilyhealthcentre.ca/privacy-policy. Data is used solely for SMS delivery purposes.

6. Message & Data Rates

Standard rates may apply per your carrier plan. Danforth Family Health Centre is not liable for carrier charges.

7. Record-Keeping & Compliance

We maintain detailed logs of opt-ins/opt-outs (dates, times, methods) to satisfy TCPA 2026 proof-of-consent requirements.

8. Changes to Terms

We reserve the right to update these Terms. Significant changes will be sent via SMS or posted online. Continued participation implies acceptance.

9. Disclaimers & Liability

Message delivery depends on carrier networks; we cannot guarantee uninterrupted service or delivery times.

Contact Information

• Email: info@danforthfamilyhealthcentre.ca
• Phone: 437-567-3880
• Address: 521 Victoria Park Avenue, Unit 100 (Across Metro), Scarborough, Ontario

We may update these Terms and Conditions from time to time. Updates will be posted on this page with a revised effective date. Continued use of our SMS program indicates acceptance of any changes.